KORE Intelligence Platform (CRM Integrations, SSO, and Administration)

Platform Overview

• KORE Intelligence Platform Overview
• How KORE fit into your CRM
• Software requirements
• Multi-Factor Authentication for KORE
• Request Sponsorship API credentials

SSO with KORE

• CRM Modules and Migration to KORE Platform (SSO)
• Azure/Entra Consent with KORE

CRM Integrations (Dynamics 365/Power Platform)

• Error: login.microsoft.com refused to connect on KORE CRM Integrated pages (Dynamics 365)
• Microsoft Power Platform Service Account Changes (Application Users)
• Dynamics 365 Unified Interface update
• Microsoft Outlook and Dynamics integration

Technical Details for CRM Integrated Products

• Entity dictionary
• Module Versions (Generations)
• Fields dictionary
• Using two-factor authentication with your CRM
• KORE CRM Solution Packages - Update Process (Old)