Compatible Ticketing Systems: TicketMaster / Archtics, Tickets.com, AXS / Veritix, SeatGeek
Ticket Sales Opportunities (TSOs) can be automatically closed based on Ticket Group criteria.
First, select or create the campaign that you want to enable auto-closing for. Campaigns can be created using FanFinder or the Campaigns area.
Next, navigate to KORE Configuration Records > Ticketing > Ticket Groups. Build the appropriate Ticket Groups and fill in the query definition. At the bottom of the Ticket Group page, add the corresponding campaign(s) for that Ticket Group. Finally, click "Create New Ticket Group Campaign".
When a TSO associated with this campaign meets the Ticket Group criteria, the status will automatically change to "won".
Note: The date won field will not populate when an opportunity is closed, and any associated activities will be cancelled. If there are multiple TSOs in the same campaign when the Ticket Group criteria is met, all opportunities will close. (For example, splitting out multiple seating locations as separate opportunities.)