Two Circles Help Center
Product Guides
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KORE Intelligence Platform (CRM Integrations, SSO, and Administration) Manage access and users to your KORE Intelligence modules and connecting your environment with KORE.
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Partnership Intelligence: Activate Improve partner relationships and organize sponsorship details with a best-in-class activation platform.
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Fan Intelligence: Data Warehouse & Analytics Centralize and standardize your data from 50+ sources and spend more time where it counts: analysis and insights.
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Fan Intelligence Platform Enable and measure every fan interaction, including campaigns, master data management, digital, content and email to deepen fan interactions.
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Partnership Intelligence: Intake
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Fan Intelligence: Helix Combine fan data from numerous sources into one best record and simplify audience segmentation to personalize fan engagement.
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Partnership Intelligence: Sponsorship Follow every stage of every deal in your CRM, from the first phone call to post-season reports and renewals.
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Partnership Intelligence: Suites & Premium Manage the complexities of selling club seats, suites, and more with a premium inventory management system.
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Fan Intelligence: Ticketing Engagement Integrate your ticketing system and CRM to target the right fans at the right time, using your most accurate data.
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Fan Intelligence: Ticketing Integrations
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Additional Information Data handling, CRM integration details, and Tableau guidelines.
Spotlight
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Fan Intelligence: Data Warehouse & Analytics > Schemas and data modeling >KORE CRM products ('korepss' schema)Overview If your organization uses any KORE CRM products, you can access much of the raw data through DWA. This data is stored in the korepss schema. (PSS, or Pro Sports Standard, is a legacy name for KORE's CRM products.) The korepss schema conta...
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Fan Intelligence Platform > Campaign Manager >Campaign building process via Campaign ManagerThere are various steps involved in creating and executing a campaign via Campaign Manager. These include: Creating a Regular Campaign / Building an Auto-Campaign Adding a Communication List Using the Filter Builder / Filter Builder Nodes Expl...
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Partnership Intelligence: Intake > Overview >Intake overviewOverview Most brands contribute to their communities, no matter how small or large. Much of this takes the form of event sponsorships and community grants. For example, local businesses and global brands alike may contribute funds for a local 5k r...
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Fan Intelligence: Helix > Introduction >Helix overviewOverview Helix is a fan intelligence platform that acts as your "source of truth" and empowers you to improve the automation and personalization of your engagement efforts. By uniting and merging data from numerous sources into a single customer r...
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Fan Intelligence: Helix > Setup >Add a new data set and map its fieldsOverview Helix can support any data set available in your DWA warehouse (via our integrations or the custom schema). To do so, first add the data set via a SQL query and then map the data set's fields to the matching Helix fields. Only an Admin or...