KORE Help Center
Product Guides
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Activate Improve partner relationships and organize sponsorship details with a best-in-class activation platform. -
Helix Combine fan data from numerous sources into one best record and simplify audience segmentation to personalize fan engagement. -
Data Warehouse & Analytics Centralize and standardize your data from 50+ sources and spend more time where it counts: analysis and insights. -
Ticketing & Fan Engagement Integrate your ticketing system and CRM to target the right fans at the right time, using your most accurate data. -
Sponsorship & Partner Engagement Follow every stage of every deal in your CRM, from the first phone call to post-season reports and renewals. -
Suites & Premium Manage the complexities of selling club seats, suites, and more with a premium inventory management system. -
Additional Information Data handling, CRM integration details, and Tableau guidelines.
Spotlight
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Helix > Introduction >Helix overviewOverview Helix is a fan intelligence platform that acts as your "source of truth" and empowers you to improve the automation and personalization of your engagement efforts. By uniting and merging data from numerous sources into a single customer r...
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Helix > Setup >Add a new data set and map its fieldsOverview Helix can support any data set available in your DWA warehouse (via our integrations or the custom schema). To do so, first add the data set via a SQL query and then map the data set's fields to the matching Helix fields. Only an Admin or...
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Data Warehouse & Analytics > Schemas and data modeling >KORE CRM products ('korepss' schema)Overview If your organization uses any KORE CRM products, you can access much of the raw data through DWA. This data is stored in the korepss schema. (PSS, or Pro Sports Standard, is a legacy name for KORE's CRM products.) The korepss schema conta...
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Additional Information > Intake >Intake overviewOverview Most brands contribute to their communities, no matter how small or large. Much of this takes the form of event sponsorships and community grants. For example, local businesses and global brands alike may contribute funds for a local 5k r...