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  2. Data Warehouse & Analytics

Data Warehouse & Analytics

Centralize and standardize your data from 50+ sources and spend more time where it counts: analysis and insights.

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Overview

  • DWA overview
  • Integrations table
  • Integration policies
  • Connecting to the data warehouse

Setup and configuration

  • View integration status and error reports
  • One-off data import (from supported integrations)
  • Download service
  • How do I configure seat XY coordinates?
  • Configure individual Redshift users

Schemas and data modeling

  • KORE CRM products ('korepss' schema)
  • Schemas overview
  • KORE Data Model ('kore' schema)
  • Ticketing data model ('dwa' schema)
  • Archtics ticket coding ('korebi' schema)
  • Upload data into DWA ('custom' schema)
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