A sponsorship deal is more than just a sale of assets—it's a partnership and a contract with lots of details to consider. Most organizations therefore want certain managers and departments to review deals at various points during the deal-making process. KORE Sponsorship provides a highly customizable Approval Workflow that directly integrates with the Deal Manager. The Approval Workflow can also be accessed at the top of a deal sheet's CRM record.
When a designated user (such as a salesperson) saves a deal in the Deal Manager, they will have the opportunity to push the deal forward to the next step in the Approval Workflow. The Approval Workflow may contain as many steps as you need, including steps which only apply if certain conditions are met.
When a deal advances to the next step, KORE will send an email Can be disabled per step, but doing so is discouraged in most cases. to the user(s) who can push the deal to the next step. Usually, they will have an option to either approve the deal (that is, send it forward to the next step) or send it back to a previous step for revisions.
This is a simplified example. A real Approval Workflow might have several more steps, and each decision point could have more than two options.
An approval step is stored as a CRM record and contains details such as the step's order in the Approval Workflow and the options an approver can choose from. Each step also links to other CRM records:
- eligible approval group(s) At least one group is required, but more than one group may be specified.
- criteria for the step Optional; if blank, the step can always be applied. This does not guarantee that the step will apply—see the approval step page for details about step order.
- an approval status Technically optional as it's a label meant for user convenience, but omitting it may create confusion.
Each of these is created via a configuration record. Because an approval step has these dependencies, create the approval groups, criteria, and statuses before creating steps.
This diagram illustrates the relationship between an approval step and the other approval records: